Work...Blah Blah Blah

Had a very up-and-down day.  I dealt with a very angry consumer because management took something away from him that he considers very important.  Ok, so it's just chocolate milk.  To him, though, it may as well be the world.  He was ready to "kick our asses" and we were all "going to hell".  He even got up out of his chair with his fist raised, ready to strike whichever staff happened to be in his way.  That staff happened to be me.

I really love (insert sarcastic tone here) when management, etc., write up "pretty" programs for the consumers, then put it on us "lowly" staff to enforce the new rules.  They aren't the ones who work directly with them; they just want everything to look good for the government and to cover their own agendas.

Work dominates my mind.  I hate and despise working for and under other people.  Working with folks who deal with mental illness and developmental delays/issues is stressful enough without having "bosses" undermining what we do.

I'm still reeling over her self-righteous and condescending attitude of the interim LPN at the staff meeting last week.  I literally thought she was going to jump on top of the table and slap us all with neglect charges (one of the consumers lost one of his hearing aids and this was the first she heard of it.  It was written in the staff notes, which she says everyone should read, but also said that wasn't sufficient because she doesn't read the staff notes.  Aren't they there for communication between us?  Maybe she should follow her own hard-and-fast rules.)  She had valid points, but she handled it without tact and without any motivating factors at all. 

We are supposed to be near perfect in all aspects of our job:  programs, diets, medications, cleaning, laundry, stubborn, angry consumers, incontinence of every kind, following strict menus and guidelines, dealing with families...the list could go one and on.  At times I think my every move is not just questioned, but criticized.  It's very frustrating.

There's no direction.  Almost everyone is temporary and their focus is somewhere else.  We're floundering and have no one to throw us an anchor.  Other than band together and create a mutiny of sorts, I'm not sure there's anything we can do about it.  And personally?  I'm paid less than anyone there, even though I've been there for over a year and people have been hired after me. 

It's not anything I want to do, but maybe I should check into another company.  I might as well get paid more for doing the same thing.